

C: "It was actually a lot easier than I thought. I used it for my GI benefits. It told me exactly what to do and I got signed up in under ten minutes."
M: "This is really well designed. It's so easy to navigate."
J: "I've have such a hard time fighting the VA, it's so stressful. This makes it easier."

Why do I have to pay to use the AI?
The AI feature costs money to run. The cost of the app covers the cost of AI + ongoing maintenance of the app. Eventually, once we get enough providers and non-profits on the directory, it will be free for you.
Help us by asking providers you love to make a listing on the app.
The long term goal is to make it completely free for veterans.
Are there providers and nonprofits listed yet?
We're actively building the Waypoint network and bringing veteran-serving providers and nonprofits onto the platform now. The directory infrastructure is already here, and the network will grow as more organizations join.
Know a provider or nonprofit that should be here? Send them our way.
Will Waypoint give me medical or legal advice?
No. I don't think I'd enjoy being sued.
What it will do is give you step by step processes and help you find and access benefits and resources. It's absolutely not medical or legal advice.
What if I want to cancel my subscription?
You can cancel at any time (no re-enlistments or surprises). Email [email protected] and we'll do it.
I have an idea for a feature.
Sarge loves the good idea fairy! Email [email protected] and I'll add it if it's a good one. If it's a bad one, Sarge will eat it.
What can I use Waypoint for?
- Find the right VA form — and get linked directly to it.
- Have a question at 2am? Ask Sarge.
- Understand a VA letter — without trying to decipher government-speak.
- Track medications and appointments.
- Prepare for appointments — know what to bring, ask, and document.
- Find veteran-friendly providers.
- Find veteran-serving nonprofits.
- Keep your VA documents organized.
- Understand your benefits and what you may be eligible for.
- Find benefits and resources by state.
- Decode a denial letter and figure out what to do next.
- Get help navigating the VA system when you don't know where to start.
- Keep notes about your care, claims, and benefits in one place.
- Get step-by-step guides for common VA processes.
Is Waypoint affiliated with the VA?
Lol, no. Waypoint operates completely independently. It's an independent navigation tool built to help veterans better understand and access VA resources, find providers and link with non profits. Sarge believes in keeping your business your business.
Does my information stay private?
Yes. Personal documents remain on your device and are not uploaded to any servers.
But Listen Linda, SAVE THEM SOMEWHERE ELSE. A GOOGLE DRIVE/DROP BOX OR EXTERNAL HARD DRIVE. SOMETHING.
Can Waypoint help me file a claim?
Waypoint can help you understand the process, organize your information, and locate the correct forms, but it does not provide legal advice or replace an accredited VSO or attorney.
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